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The aim of this report is to discuss the topic of IT management and bring to light its focus on the modern enterprise, as well as show how it contributes to the productivity of modern organizations. After defining IT management, the report is going to give a brief overview of the same. It will proceed with highlighting various aspects of the topic such as IT infrastructure, IT management disciplines, IT managers and their roles. By doing so, the report will demonstrate how IT affects businesses and give associate disadvantages. It will sum up by discussing IT strategies and their roles in the modern enterprise. Finally, the report will give an executive summary of the entire discussion. Good IT management has greatly helped modern enterprises improve service delivery thus enhancing the return on investment.
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IT management is a discipline in which information technology of a company is managed in relation to its needs and priorities. Its processes require tangible resources such as computer software, hardware and networks. The process also needs data centered facilities and committed staff members. These staff members are hired to maintain the companies’ investments. Managing the responsibility within an organization involves a lot of basic management functions such as staffing, budgeting, change management, and controlling and organizing alongside other unique aspects of technology. These unique aspects entail the software design, tech support, network planning and many more. There recourses are synchronized and modified to enhance and promote productivity within a firm. Therefore, through technology, IT management improves the firm’s productivity.
Overview of IT Management
IT Management has a central aim: to generate values through technological means. Achieving a successful management process requires a proper alignment of technology and business technologies. The management process is not the same as management information technology, hence, the two should not be confused. While IT management referrers to activities that are related to the IT in a company, management information system (MIS) is the management criteria joined in support of human decision making. MIS majorly dwells on aspects of companies, with a strong impute into the phase of technology of a company. Primarily, IT focuses on the value created by technology. For that reason, IT management requires the alignment of business strategies. While technology plays a vital role in improving company’s overall chain, value creation of organizations involves relationships of networks between the internal and external environments of firms. IT management activities promote creativity within businesses. The process of having IT management integration and automating management environment makes enterprises improve their applications and run faster. It only requires simple maintenance and proper IT management. The two make IT adjust its resources and meet the unpredicted organization’s demands and also realize more profits for enterprises.
IT infrastructure refers to Information Technology Layout Library - a set of hardware, software, facilities, and networks that exists in a company. The infrastructure tests, promotes, controls and delivers services that support IT. It generally defines the best activities and recommendable techniques in the IT society. It is widely used in both private and public sectors, providing the organizations with blueprints that can be used by the latter to organize and manage IT operations within a firm. It is updated constantly to ensure accuracy and technological advancements. The infrastructure provides professional and systematic criteria for the IT management service provision. It also brings many benefits for the company, including IT cost reduction, IT service improvements, and efficient standards and guidance. The library also promotes skills and experience in a business. These two sets of benefits increase the firms’ productivity in terms of quality.
IT managers have a lot in common with project managers. However, their main difference is one of focus; an IT manager is accountable for the ongoing IT services while project managers’ responsibility and accountability are all limited to a project with clear dates of starts and ends. Most IT management programs are designed to develop and educate managers who can carry out the management, planning, selection and can use administrative information and communication technologies in the best way possible. IT management has an advantage of understanding the management of data. They also enable firms to overcome production challenges such as poor communication between the customers and the company. Therefore, through IT management, the managers enhance the firm’s productivity by developing communication within the premise.
Disadvantages of IT
As technology improves, daily tasks that were initially performed by people are currently carried out by computer systems. For instance, telephone answering systems are replacing life receptions. Losing personal conversations with clients and security issues may result into problems that must be considered before implementing an IT management system, to ensure that the implementation is successful. Even though an IT system enables a company to operate at a faster rate, it is accompanied with flaws. The systems are extremely vulnerable to security breaches as sensitive data can be accessed by the unauthorized people. This increases the risks of information production and the usage of it for unsavory reasons. However, information technology is important as it eases operations within an organization. When operations are simplified, productivity is also increased. Therefore, IT promotes productivity activities of a company.
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IT Strategies in Modern Enterprises
Every company requires effective use of data to set essential focus for success. IT strategies and architecture should be the priority of any firm. The IT strategies are important as they reduce data keeping costs by eliminating the use of data silos. At present, the worldwide economy has wrought drastic changes on the business landscape. These changes has forced many organizations to either adjust to fit the drastic move or shut down their businesses and observe others progressing.
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